How to Deal with Difficult People
70Difficult people..well tell me of someone who has not had to deal with difficult people either at the workplace or neighborhood.
The most important thing to remember when you face such a situation is to tackle the problem with tact (no head on approaches please).
Usually, there is an underlying psychological cause when people start acting difficult. Do consult other people who interact with the person acting in a difficult manner. If most of the people have a problem with that person, you ca be sure that it is not some personal issue between the two of you.
Now, here are some of the tactics that you can try out to ease the situation:
1. try and appreciate some good behaviors that the difficult person displays, however trivial it may be.
2. Do not complain about the person to others.
3. Try to have a chat with the person acting difficult, lend a sympathetic ear to their problems, you could even possibly find a solution thereby making the other person cheerful again.
Any of these approaches listed above require patience on your part. There is no quick fix solution here.
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I just met the MOST difficult person ever. PLEASE give more advise
I was just wondering...why would it not be a good idea to complain? If you could go more in depth about this I would greatly appreciate it!
Hello everyone,
Thanks for the encouragement Justin.
Steve, Please let me know more about the background and perhaps I could offer suggestions.
JH,
Thanks for the comment.
The statement in question: Do not complain about the person to others.
Further explanation: Let us assume that you have an issue with a difficult person in the workplace, the easiest way out of the problem seems to be to complain to your immediate boss about the issue.
This approach has often proven to be counter-productive for the following reasons:
1. you may be seen as a person who cannot manage interpersonal relationships
2. The person about whom you have complained will come to know of it and may become even more defensive and difficult in his/her dealings with you.
For the reasons mentioned above, a formal complaint should be avoided or at least put off until you have explored all other suggestions for rapprochement as mentioned in the article.
If nothing works, then you can think of making a formal complaint along with details of the initiatives that you have taken for getting improving your professional relationship with the person in question.
I hope this helps.
Thanks
Justin J 2 years ago
great post. that tip about not complaining was very informative. always enjoy your work navs!